A digital inquiry platform for wicked problems (2025-2029)
Description
The project is carried out in collaboration with the Visual Collaboration Lab at the University of Lausanne, headed by Professor Stéphanie Missonier.
This 4 years research project is funded by the Swiss National Science Foundation (SNSF).
Problem
Wicked problems are characterised by their challenging formulation and resolution, the lack of single or definitive solution, a contrasting view from their stakeholders, and the likelihood that any given solution will lead to other problems.
Solution
Our project aims at exploring the potential of combining physical (paper-based) and digital (digital inquiry platform) artefacts to integrate Visual Inquiry Tools and systems thinking approaches.
Our focus will initially be directed on a specific wicked problem of major importance: pivoting existing businesses towards greater social and environmental sustainability, which involves the sustainability assessment of business models.
A multidisciplinary approach will be used, with the integration of elements from management sciences and computer sciences, including knowledge domains such as design sciences research, sustainable business model, system thinking, visual inquiry tools, web technologies, usability and user experience.
Benefits
By combining paper-based and digital tools, our project will develop pragmatic solutions for addressing wicked problems of our contemporary world, and training the next generation to address them.
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